|  | Technical details | 
						| Vendor | Fujitsu | 
						|  | Features | 
						| Product type | Upgrade | 
						| License quantity | 1 user(s) | 
						| Tiempo de servicio (horas x días) | 5x8 | 
						| Assurance program level | Gold | 
						| Remote desktop support | Y | 
						| Parts, labour & shipping included | Y | 
						| Technician visit with spares kit | Y | 
						| Repairs performed onsite | Y | 
						| Type | On-site | 
						| Response time | 8 h | 
						| Número de años | 3 year(s) | 
						| Next Business Day (NBD) | Y | 
						| Phone support | Y | 
						| On-site support | Y | 
						| Compatibility | Fujitsu fi-7160, fi-7260 |